At Business (https://queenscleaner.com), we are committed to protecting and respecting your privacy. This GDPR (General Data Protection Regulation) Compliance Policy outlines how we collect, process, store, and protect your personal data. We are dedicated to ensuring that your privacy rights are respected and that your personal information is handled in compliance with the GDPR.
By using our website, you agree to the practices outlined in this policy.
1. Data Controller and Contact Information
The data controller responsible for your personal data is:
Business
Website: https://queenscleaner.com
Email: [email protected]
If you have any questions about this policy or wish to exercise your rights regarding your personal data, please contact us.
2. What Personal Data We Collect
We collect the following types of personal data from you:
- Personal Identification Information: Name, email address, and contact details when you sign up for our services or contact us.
- Technical Data: IP address, browser type, and information about how you interact with our website.
- Usage Data: Pages you visit, time spent on our site, and other similar analytical data.
- Cookies and Tracking Technologies: Information gathered through cookies and other tracking technologies used to enhance user experience and analyze site performance.
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide you with the services you request (e.g., cleaning services).
- To respond to inquiries and customer support requests.
- To improve and personalize your experience on our website.
- To send you promotional emails or newsletters (with your consent).
- To analyze website performance and user behavior.
- To comply with legal obligations and protect our rights.
4. Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds under the GDPR:
- Consent: When you provide consent for specific activities (e.g., signing up for newsletters).
- Contractual Necessity: For the performance of a contract with you, such as providing cleaning services.
- Legitimate Interests: For purposes such as improving our website, marketing, or ensuring security.
- Legal Obligations: To comply with applicable laws and regulations.
5. Your Rights Under GDPR
As an individual covered by the GDPR, you have several rights regarding your personal data. These include:
a. Right to Access
You have the right to request a copy of the personal data we hold about you.
b. Right to Rectification
You can request that we correct any inaccurate or incomplete data we have on file.
c. Right to Erasure
You can request the deletion of your personal data, provided it is no longer necessary for the purposes we collected it.
d. Right to Restrict Processing
You have the right to request that we limit the processing of your data under certain circumstances.
e. Right to Data Portability
You can request that we provide your personal data in a structured, commonly used, and machine-readable format.
f. Right to Object
You have the right to object to the processing of your data for direct marketing or for legitimate interests.
g. Right to Withdraw Consent
If you have given consent for data processing, you can withdraw it at any time.
To exercise any of these rights, please contact us at [email protected].
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. However, please note that no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only for as long as necessary for the purposes it was collected or to fulfill legal obligations. Once your data is no longer needed, we will securely delete it.
8. Sharing Your Data
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may share your data with trusted third-party providers who assist us in operating our website and providing services to you.
- Legal Compliance: If required by law or to protect our rights, we may disclose your personal data to law enforcement authorities or other third parties.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. You can manage or disable cookies through your browser settings, but this may affect some features of our website. For more information, please refer to our Privacy Policy.
10. International Data Transfers
If your personal data is transferred outside of the European Economic Area (EEA), we ensure that the transfer is in compliance with GDPR requirements by utilizing appropriate safeguards, such as standard contractual clauses or relying on countries that have adequate data protection laws.
11. Changes to This GDPR Policy
We reserve the right to update or modify this GDPR Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly to stay informed about how we protect your data.
12. Contact Us
If you have any questions or concerns regarding this GDPR Policy or wish to exercise your rights, please contact us at:
Email: [email protected]